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NYSE:CFG
Financial Services Banks - Regional

CITIZENS FINANCIAL GROUP INC/RI

A diversified Northeast-focused financial services provider offering consumer banking, wealth management, and commercial lending solutions with strong capitalization and stable revenue growth.

■ Key Metrics

Revenue
$8.25B
Net Income
$1.83B
Gross Profit
$8.25B
Operating Cash Flow
$2.21B
Total Assets
$226.35B
Shareholders' Equity
$26.32B

⚖ Investment Thesis

Bull Case

Citizens Financial Group offers attractive value with a rebounding net profit trend and robust revenue growth returning to pre-pandemic levels. The company's strong regional focus and diversified business model provide stability, while consistent cash generation supports shareholder returns through dividends and buybacks.

Bear Case

Investors should be cautious regarding the $11.35B retained earnings deficit and accumulated other comprehensive income loss of -$1.97B, which may signal underlying equity volatility. Additionally, recent revenue contraction in 2024 and high non-cash adjustments suggest potential headwinds that could impact future earnings stability.

◉ About CITIZENS FINANCIAL GROUP INC/RI

Citizens Financial Group is a leading diversified financial services holding company based in Providence, Rhode Island, providing a comprehensive suite of banking products including consumer deposits, lending, wealth management, and commercial banking across the Northeastern United States. The company serves individual consumers, small to mid-sized businesses, and institutional clients with tailored financial solutions designed to meet evolving market needs.

⚙ Analysis

Management Discussion

The company reported revenue of $8.25B in 2025, recovering from a slight dip in 2024, while net profit rebounded to $1.83B after declining in the previous two years. Strong cash flow from operations of $2.21B and significant debt repayments suggest prudent capital management, though accumulated other comprehensive income loss indicates volatility in equity components.

Industry Overview

The U.S. banking sector is currently navigating a complex environment characterized by fluctuating interest rates, evolving regulatory landscapes, and increasing competition from technology-driven financial platforms. Regional banks like Citizens Financial Group face unique challenges in maintaining deposit growth while managing credit risk in specific geographic markets.

☰ Financial Statements

Income Statement
Balance Sheet
Cash Flow
Metric2022202320242025
Revenue$8.02B$8.22B$7.81B$8.25B
Cost of Revenue$0$0$0$0
Gross Profit$8.02B$8.22B$7.81B$8.25B
Operating Expenses$5.37B$6.19B$5.92B$5.92B
Operating Income$2.65B$2.03B$1.89B$2.33B
Stock-Based Comp$84.0M$87.0M$97.0M$120.0M
Depreciation$107.0M$115.0M$132.0M$130.0M
Amortization$41.0M$42.0M$35.0M$33.0M
Non-Operating Income$0$0$0$0
Interest Expense$1.05B$3.96B——
Pre-Tax Income$2.65B$2.03B$1.89B$2.33B
Income Tax$582.0M$422.0M$379.0M$497.0M
Continuing Ops$2.07B$1.61B$1.51B$1.83B
Discontinued Ops$0$0$0$0
Net Income$2.07B$1.61B$1.51B$1.83B
Minority Interest$0$0$0$0
Net to Common$2.07B$1.61B$1.51B$1.83B
Metric2022202320242025
PP&E (Net)$844.0M$895.0M$875.0M$915.0M
Goodwill$8.17B$8.19B$8.19B$8.19B
Operating Leases$1.02B$885.0M$869.0M$958.0M
Total Assets$226.73B$221.96B$217.52B$226.35B
Total Liabilities$203.04B$197.62B$193.27B$200.03B
Shareholders' Equity$23.69B$24.34B$24.25B$26.32B
Paid-In Capital$22.14B$22.25B$22.36B$22.48B
Retained Earnings$9.16B$9.82B$10.41B$11.35B
AOCI$-4.56B$-3.76B$-3.60B$-1.97B
Total L&E$226.73B$221.96B$217.52B$226.35B
Metric2022202320242025
Net Income (CFO)$2.07B$1.61B$1.51B$1.83B
Non-Cash Adjustments$-5.30B$5.78B$3.08B$-8.09B
Working Capital Changes$7.34B$-4.43B$-2.59B$8.47B
Cash from Operations$4.12B$2.96B$2.00B$2.21B
Cash from Investing$-12.64B$5.25B$2.99B$-5.97B
Debt Issuances$24.62B$25.98B$13.19B$8.53B
Debt Repayments$19.69B$28.42B$14.29B$9.74B
Share Buybacks$153.0M$906.0M$1.05B$600.0M
Dividends Paid$779.0M$808.0M$769.0M$755.0M
Cash from Financing$9.91B$-7.13B$-6.01B$5.88B
FX Effect$0$0$0$0
Net Change in Cash$1.39B$1.08B$-1.03B$2.13B
Beginning Cash$9.16B$10.55B$11.63B$10.60B
Ending Cash$10.55B$11.63B$10.60B$12.73B

Frequently Asked Questions

How does CITIZENS FINANCIAL GROUP INC/RI make money?

Core Banking (Consumer & Commercial Deposits), Wealth Management & Private Banking, Retail Lending (Mortgages, Auto, Credit Cards), and Corporate Banking (Treasury Services, Middle Market Lending)

What are the main risks for CFG?

Interest rate sensitivity affecting net interest margins, potential for higher credit loss provisions due to economic downturns or regional real estate fluctuations, regulatory changes impacting fee structures, and competition from larger national banks and fintech disruptors.

What is CFG's competitive advantage?

Deep roots in the Northeastern U.S. market with high customer loyalty, a diversified revenue stream reducing reliance on any single product line, and a strong balance sheet supported by significant goodwill and equity reserves.

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Not financial advice. All content is for informational purposes only. Data may contain errors. Consult a qualified financial advisor before making investment decisions.